Users having the freedom to fully use their computers even in an Enterprise. I’ve been thinking long and hard about this topic. Long ago when I began working in corporate IT I was taught that users can’t be trusted. They can’t possibly know what is good for their computer, and we must approve everything they do. We must basically suck all the fun out of the thing they use for perhaps 90% of their day. It used to make sense to me because I was always mostly a Windows guy at work while at home I was mostly a Mac and Linux guy. Where I always would get bent out of shape was when we would take Windows shortcomings and imagine the Macs had the same shortcoming. I’ll explain what I mean. Some of our users need admin rights of their machines. Because Windows, prior to UAC in Vista, was completely unsafe to run as an admin we made folks create a secondary account for admin reasons on their machine. Somehow on the Macs the same rule was in place even though OS X effectively had a better version of UAC before UAC even existed.
Where I work I’m in charge of Desktop Engineering. We have a responsibility for every laptop, desktop, iPad, iPhone, Android, etc… device in the environment at a very high level. We create the base images that go on the computer systems, we package the software that goes out to them. There is a staff of Desktop Support folks who will implement thing my group creates, and they also provide the direct support to the users at the company. Those Desktop Support folks see a wide range of issues. When they don’t know how to fix something they escalate the issue to my group.
Once upon a time I used DropBox to sync files to the cloud and share them. Worked great. Then GoogleDrive came along and I thought they would really improve things. I switched over to it. In both cases I was paying for the storage because I use around 50Gb of space. For anyone contemplating a cloud storage/sharing service I can say beyond a doubt that DropBox beats GoogleDrive hands down. The GoogleDrive application has crashing issues, issues syncing files all the time to the point where I can’t trust that my folders are in sync, and no notification/update method for their application so I’m left to constantly go to the website and see if a new version is there. Anyways the DropBox app is even nicer now than before and I just wanted to let friends know that if you are thinking about switching to GoogleDrive…. DON’T. If you are on GoogleDrive and you see the app crashes and out of sync folders then join me over on DropBox http://db.tt/kZkRRKy3 and enjoy something that just works. Plus they have a new app called Mailbox http://www.mailboxapp.com/ which is pretty cool. I downloaded it, and hope it’s better than SaneBox https://www.sanebox.com/ but SaneBox is really nice so if it ain’t then I’ll use SaneBox. 🙂 If you haven’t looked at SaneBox I highly recommend taking a look.
If you go to YouTube and you see a black screen when you want to see a video it’s because YouTube seems to be having problems. We searched Twitter and found many others with the same problem today. The workaround seems to be to use SSL. So instead of “http://whatever” you should make it “https://whatever” and then you correctly get the video.
If things look different.. and probably a little messy right now… it’s because I’ve decided that the $14/month I was paying for Squarespace was not really something I needed to be spending. They are of course one of the best CMS systems out there, but we’re trying to cut back so I’ve moved back to Blogger. Hopefully Google will re-index me and folks will find any articles they care about.